The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Work sites may include: | building surroundings buildings domestic, commercial or industrial premises. |
Company requirements may include: | access and equity policy, principles and practice business and performance plans client communication procedures client confidentiality procedures client service standards company goals, objectives, plans, systems and processes company issued identification badge, card or pass company policies and procedures defined resource parameters dress and presentation requirements duty of care, code of conduct and code of ethics emergency response and evacuation procedures employer and employee rights and responsibilities establishing operator identity with client internal communication channels and reporting procedures maintenance procedures for equipment and PPE OHS control procedures OHS policies and procedures personnel practices and guidelines policies and procedures relating to own role, responsibility and delegation quality and continuous improvement processes and standards records and information systems and processes training (induction and refresher) materials work site access security clearance procedures. |
Work order information may include: | access to work site, including: timing of access access and egress points budget allocations completion times and dates dress and presentation requirements job requirements and tasks legislative and local government requirements OHS requirements and emergency response procedures requirements for working in isolated and remote locations resource requirements – equipment and materials specific client requirements, such as: noise control relationships with other customer activities sensitivity of occupants to pests or pest management use of signage and barriers work schedules work site contact persons. |
Appropriate persons may include: | clients colleagues managers persons in control of work site supervisors. |
Assessment methods may include: | discussion with client review of past pest management records visual inspection. |
Hazards may include: | allergic reactions to pests and equipment, including latex allergies biological and animal waste bites and stings blood and blood-stained products confined or restricted spaces contaminated clothing, materials or equipment damaged or inappropriate equipment dust and fibres electrical hazards arising from: cables electrical fittings: switches lights wires untested electrical equipment fatigue fire gas heights inadequate lighting and ventilation infectious and zoonotic diseases, such as: scabies Q fever misunderstanding label information and instructions mobile or vehicle hazards around plant and vehicles moving or unguarded parts noise occupational violence and bullying over-familiarity with routine procedures causing lack of attention to details of manufacturer’s label instructions poor personal hygiene practices release of substances with negative environmental impact spills, splashes and sprays unclear or ambiguous work order information unsafe manual-handling techniques, including awkward and repetitive postures unsafe underfoot conditions, such as slippery, uneven and rough surfaces work environment temperature extremes work in unfamiliar isolated or remote environments. |
Legislative requirements may include: | Australian standards, quality assurance and certification requirements award and enterprise agreements industry advisory standards and codes, such as: building codes dangerous goods codes relevant commonwealth, state and territory legislation and local government regulations that affect company operation, such as: anti-discrimination and diversity chemical controls chemical registers or manifests consumer protection legislation dangerous goods Acts and regulations declared pest (plant and animal) reporting environmental protection issues equal employment opportunity freedom of information industrial relations motor and commercial vehicle transportation motor licence and endorsement regulations OHS Acts and regulations privacy public health trade practices workplace consultative arrangements. |
Occupational health and safety (also known as workplace health and safety) requirements may relate to: | allergic reactions, such as contact dermatitis animal management and control procedures communication devices for isolated or remote locations, such as: mobile phone two-way radio dermatoxicological control and prevention measures emergency procedures for contact with toxic substances, such as: splashes in eye or on skin inhalation ingestion hazard identification and risk assessment mechanisms hierarchy of hazard control procedures industry advisory standards information provided by national registration authority and state government authorities, such as: agriculture environment protection health primary industry injury and dangerous occurrence reporting national and industry codes of practice OHS control procedures, such as: health and safety plans job plans job safety analyses risk assessments safe operating practices and procedures safe work instructions safe work method statements health surveillance and monitoring, such as regular blood testing routes of entry and potential symptoms of exposure to chemicals safety, induction and refresher training selection and use of PPE and clothing appropriate to hazard up-to-date electrical test and tag compliance use of chemicals according to MSDS use of residual current devices use, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals. |
Personal protective equipment may include: | air-line and self-contained respirators breathing respirators: full-face half-face chemical impervious gloves chemical resistant aprons communication equipment cradles drinking fluids dust masks eye protection, such as: chemical resistant goggles eyewashes and showers safety glasses face shield (splash-proof) first aid kit appropriate to the task and location hair nets hard hats high-visibility vests or clothing long pants noise protection non-slip safety shoes or boots overalls, coveralls or other chemical protective clothing prodding or probing sticks and rods safety harnesses soap and towel sunscreen tongs torches washable sun hats wet-work protective clothing. |
Manufacturer specifications may include: | emergency response resources equipment operating manuals government publications instructional guides MSDS other resources supplied by manufacturer, such as: laminated cards notices wall posters product labels safety instructions pre-printed on equipment. |
Pests may include: | any pest of commercial significance in an urban environment, excluding timber pests, such as: borers carpenter ants termites wood decay fungi. |
Pest management method may include: | caging netting physical exclusion, barriers and fencing trapping and mustering. |
Environmental requirements may include: | clean up, containment or isolation company policies and guidelines emergency chemical spill control measures hazardous materials handling regulations, by-laws and guidelines of environmental protection agencies and government departments, such as: agriculture emergency services national parks and wildlife. |
Clients may include: | bodies corporate building supervisors companies or organisations environmental health officers executive housekeepers maintenance managers owners persons in control of work processes property agents or managers tenants. |
Pest management plan may include: | advice on health, safety, environmental and other legislative matters advice on pest prevention strategies details of pest and pest activity follow-up pest management advice, monitoring and call-back schedule pest management methods. |
Personnel may include: | client’s staff colleagues persons who handle and wash technician’s contaminated work clothes site visitors venue, facility, building or shopping centre staff or management. |
Equipment may include: | bunding materials cages cameras contaminated clothing bag dishes or bowls drills electrical extension leads elevated work platforms equipment decontamination materials flexible lights flushing agents generators hoses knives ladders magnifying glasses mirrors nets probes safety harnesses screwdrivers sharps containers shovels and rakes sound, moisture and movement detectors specimen bottles torches waste disposal containers. |
Materials may include: | building components physical barriers sealing components. |
Signage and barriers may include: | physical barriers and restraints erected to restrict access to work site signs complying with legislative requirements and/or Australian standards that warn of danger and/or adverse conditions. |
Public health and safety may affect: | animals bystanders client’s staff colleagues customers distributors facility users general public inspectors neighbours retailers suppliers trade and service providers. |
Emergency response procedures include: | clean up containment decontamination first aid isolation notification of authorities use of firefighting appliances use of PPE work site or workplace evacuation. |
Waste may be solid or liquid and include: | contaminated or hazardous biological waste used containers used or contaminated PPE, such as disposable gloves. |
Regulatory and company documentation may include: | accident and incident reports certificates and notices customer files and databases invoices job sheets logbooks OHS control procedures and forms receipts risk assessments work diaries. |